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Volunteering | Bite-Size Training Series | May – June 2023

How to find, support, retain volunteers in your organisation

Free Bite-Size Training Series – May to June 2023


Galway City Community Network, in collaboration with Galway Volunteer Centre, would like to invite you to join a series of four bite-size workshops open to all who want to learn more about how to find, support and retain volunteers in their organisation.

Whether you have been managing volunteers for years and need a refresher, or this is a new area of work and you are planning to involve volunteers in the future, this lunch time bite-size workshop series will support you.

The fours sessions will cover the essential volunteer management topics and will be delivered by Helen Ogbu – Galway Volunteer Centre. The sessions include three online workshops and one in person (evening) meeting as follows:


Workshop 1
Finding & Keeping Volunteers
11th May | 1-2pm | Zoom

Register at: https://us06web.zoom.us/meeting/register/tZEld-iqpz0iHtIJxBa0b8nIztwDuBVEV6TH

  • Practice guidance and benchmarks to help organisations clear on expectations and motivations of both their organisations and volunteers.
  • How to attract volunteers through designing clear, inviting role descriptions.
  • Screening volunteers – what’s needed?
  • Managing the volunteer relationship including recognition and resolving difficulties.
  • Help manage risk and safety in their work with volunteers.
  • They help improve the volunteer experience.

The workshop will be delivered via Zoom in a hands-on, participative style and is designed to provide you with a best practice volunteer management framework for involving volunteers in your organisation.

Register below:

  • Finding & Keeping Volunteers: https://us06web.zoom.us/meeting/register/tZEld-iqpz0iHtIJxBa0b8nIztwDuBVEV6TH
Team of Volunteers

Workshop 2
The Fundamentals of Volunteer Engagement
18th May | 6.30-8.30pm | In person at Westside Resource Centre

Register on Eventbrite here: https://www.eventbrite.ie/e/fundamentals-of-volunteer-engagement-tickets-621202211537

This is an abridged version of the two module course offered by Galway Volunteer Centre.
It is for those who are new to the topic of volunteer management and leadership or who wish to improve their skill set.
The session will explore the following topics:

  • Planning for volunteer involvement
  • Changes in volunteering
  • Diversity and inclusion in volunteering
  • Volunteer motivations
  • Volunteer and organisation expectations
  • Barriers to volunteering
  • Volunteer engagement
  • Screening and selection
  • Day to day engagement of volunteers

By the end of this course you should be able to:

  • Be clear about how volunteering fits into your context and the opportunity it provides
  • Understand the importance of volunteers and be able to communicate this to volunteers and other stakeholders
  • Understand that volunteering is a two way process with gains for all involved

The workshop will be delivered in person and in a participative style which is designed to provide you with a best practice volunteer management framework for involving volunteers in your organisation. All registered trainees will be sent the link after registering.

Once you register for this course you will receive an email from Eventbrite which will contain the training details, please retain these.
Applicant organisations must be volunteer led projects and based in Galway. A maximum of two participants from one organisation can attend this course, this is to ensure fairness and as many organisations as possible are able to avail of this free training. If you aren’t currently registered with Galway Volunteer Centre or the GCCN please get in contact with us prior to registration.
If for some reason you can’t attend please cancel your booking via Eventbrite so other organisations can attend.

Team of volunteers

Workshop 3
Writing an Effective Volunteer Role Description
25th May | 1-2pm | Zoom

Register at: https://us06web.zoom.us/meeting/register/tZwrd-yoqz8jGtYSnfyqDpL85c3YiQBaSazv

A well written role description forms the basis of your recruitment process and enables you to manage your volunteers effectively – so that both you and they have a positive experience of their involvement with your organisation.

This lunch time workshop offers time to look at your organisation’s volunteer role descriptions and check whether they could be more effective in terms of enabling you to:

  • Recruit volunteers in the first place
  • Ensure that they know exactly what is expected of them
  • Deal with any challenging behaviour once they have started volunteering with you.

This workshop will be very practical so that you will leave knowing that your role descriptions are as good as they could possibly be and they form a sound basis for managing your volunteers.

The workshop will be delivered via Zoom in a hands-on, participative style and is designed to provide you with a best practice volunteer management framework for involving volunteers in your organisation.

Person taking notes at a desk

Workshop 4
Support & Supervision of Volunteers
1st June | 1-2pm | Zoom

Register at: https://us06web.zoom.us/meeting/register/tZUldu-prDMvGtU56dPH0uZO_JyV2hgRRgdu

Support and supervision is key in retaining volunteers. But how do you get it right? What are the essentials?
Bring your lunch and join Galway Volunteer Centre and the GCCN for this hour long, interactive lunchtime session.

You will join other volunteer managers to discuss the basics of Volunteer Support & Supervision such as:

  • The importance of supporting our volunteers
  • The principles of volunteer support
  • The difference between Support and Supervision
  • Different ways of supporting our volunteers

The workshop will be very practical so that you will leave knowing that you are doing the right thing or get tips on how to support and supervise your volunteers.

The workshop will be delivered via Zoom in a hands-on, participative style and is designed to provide you with a best practice volunteer management framework for involving volunteers in your organisation.

Manager and volunteer

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Galway City Community Network
Westside Community Resource Centre,
Seamus Quirke Road, Galway,

Email: info@galwaycitycommunitynetwork.ie

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Our Funders

GCCN is funded by the Department of Rural and Community Development and Galway City Council.

RCN: 20205749 | CRN:580827 | CHY22774

Website Disclaimer – Third-Party Content
The Galway City Community Network (GCCN) website includes content, documents, or presentations created by third-party individuals or organisations. These materials are provided for informational and educational purposes only. GCCN does not guarantee that all content, including images, graphics, or media used within these materials, is free from copyright or used with appropriate permissions.
The responsibility for ensuring that third-party materials do not infringe on copyright or other rights lies with the original creators. GCCN does not claim ownership of any such materials unless specifically stated and is not liable for any copyright issues that may arise from their inclusion on this website.
If you are a rights holder and believe that your content has been used improperly, please contact us at info (at) galwaycitycommunitynetwork . ie , and we will proceed with the removal of the material if necessary.
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GCCN plans to take photographs (and seldom audio or video) during our in-person events, and reserves the right to use any photograph/video taken at any GCCN event without the expressed written permission of those included within the photograph/video. GCCN may use the photograph/video in GCCN educational, news, or promotional materials, whether in print, electronic, or other forms of media, including on our website.
To ensure the privacy of individuals, images will not be identified using full names or personal identifying information without written approval from the photographed subject.
A person attending a GCCN event (or one we are participating in) who does not wish to have their image recorded for distribution should make their wishes known by contacting GCCN at communications (at) gccn . ie and include an identifying photograph for reference. GCCN will use that photo for identification purposes only and will hold the request in confidence.
By participating in a GCCN event or by failing to notify in writing your desire to not have your photograph used by GCCN, you are agreeing to release, defend, hold harmless and indemnify GCCN from any and all claims involving the use of your picture or likeness.
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